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JK41H
Newbie - Two Blades
Joined: 19 Feb 2008
Posts: 32
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 UPS Shipping
Have read the piece on using UPS WebTools but am still having trouble
Am using Agora cart 5.X
Regarding comment in tutorial
"............... go into the Shipping Settings Manager and enter your username in the the "username" field. Delete anything that is in the "password" field (including any spaces)."
I dont have a username fiels - is this norma or is there something else that turns it on?
My stor is getting hung when it tries to access this module.
MY checkout page was reachable using a non-ups option, but authorizeNet_orderforn has now been edited to allow only UPS
Any ideas would help - i'm kinda stuck here
Thanks
Steve
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| Mon Mar 03, 08 3:02 pm |
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JK41H
Newbie - Two Blades
Joined: 19 Feb 2008
Posts: 32
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A Little more
OK here is something else
When i try and use a UPS shipping option i get an error that says
Error Occured: Can't bind:Permission denied
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| Mon Mar 03, 08 3:33 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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That's a problem, probably with the hosting...
What is the URL to your store?
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Mon Mar 03, 08 3:38 pm |
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JK41H
Newbie - Two Blades
Joined: 19 Feb 2008
Posts: 32
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Follow up
Wow - i have had a difficult battle.
I amn writing this only as an FYI that it may help someone in the future
Eventually ipower fixed this by doing the following
QUOTE++++++++++++++
I have changed the setting for $sc_use_socket to "LWP" in the config file. Now the store is working fine. Could you please check it from your end?
++++++++++++++++
So it worked for about a day and a half
Now its intermittant. Anyone seenanything like this? I will keep this forum advised on my progress (or lack thereof)
Interesting that when i looked at other hosts - a top rated host "StartLogic" is actually the same company as ipower same product, same miserable tech support
Steve
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| Thu Mar 13, 08 12:59 pm |
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JK41H
Newbie - Two Blades
Joined: 19 Feb 2008
Posts: 32
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Also.......
My Error log is quite active, does it benifit anyone to see this- or is there a tutorial that tells how to read it?
S
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| Thu Mar 13, 08 1:01 pm |
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JK41H
Newbie - Two Blades
Joined: 19 Feb 2008
Posts: 32
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Here is the error log
It is pretty repetitive - couls it have something to do wil my store not webbing out to UPS??
DATE=Thursday, March 13, 2008 at 15:09:53|CONTENT_LENGTH: 67|CONTENT_TYPE: application/x-www-form-urlencoded|DOCUMENT_ROOT: /home/users/web/b1885/ipw.tdiheads/public_html|DOCUMENT_URI: /cgi-bin/ac5/agora.cgi|GATEWAY_INTERFACE: CGI/1.1|HTTP_ACCEPT: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/pdf, */*|HTTP_ACCEPT_ENCODING: gzip, deflate|HTTP_ACCEPT_LANGUAGE: en-us|HTTP_CACHE_CONTROL: no-cache|HTTP_CONNECTION: Keep-Alive|HTTP_COOKIE: cart_id=373942.31111; __utmb=129220948|HTTP_HOST: tdiheads.ipower.com|HTTP_UA_CPU: x86|HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)|PATH: /bin:/usr/bin|PHPRC: /home/users/web/b1885/ipw.tdiheads/public_html|QUERY_STRING: |REMOTE_ADDR: 65.3.192.66|REMOTE_HOST: adsl-3-192-66.mia.bellsouth.net|REMOTE_PORT: 42980|REQUEST_METHOD: POST|REQUEST_URI: /cgi-bin/ac5/agora.cgi|SCRIPT_FILENAME: /home/users/web/b1885/ipw.tdiheads/public_html/cgi-bin/ac5/agora.cgi|SCRIPT_NAME: /cgi-bin/ac5/agora.cgi|SCRIPT_URI: http://tdiheads.ipower.com/cgi-bin/ac5/agora.cgi|SCRIPT_URL: /cgi-bin/ac5/agora.cgi|SERVER_ADMIN: cgiadmin@yourhostingaccount.com|SERVER_NAME: tdiheads.ipower.com|SERVER_PORT: 80|SERVER_PROTOCOL: HTTP/1.1|SERVER_SOFTWARE: Apache|TZ: EST5EDT|
FILE OPEN ERROR-|FILE=./library/agora_order_lib.pl|LINE=1960|
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| Thu Mar 13, 08 1:16 pm |
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JK41H
Newbie - Two Blades
Joined: 19 Feb 2008
Posts: 32
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Here is the odd thing!!!!!!!!
When the cart fails to link to ups, clicking 'back' and then clicking 'submit query' again ALWAYS produces the same ERROR even if i change the zip and shipping info
When the cart links OK to ups, clicking 'back' and then clicking 'submit query' again ALWAYS produces the same SUCESSFULL result even if i change the zip and shipping info
To change the condition from fail to non fail (or vice versa) i have to go all the way back to the Products pages and change the contents od the cart!!
Is this wacky or what?
Any ideas
https://tdiheads.ipower.com/cgi-bin/ac5/agora.cgi?product=ALL
use 'srd' as both the password and login
Steve
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| Thu Mar 13, 08 2:20 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Steve,
Bail! Bail!
Run as fast as you can from iPower.....
Before you don't have any hair left or are a puddle on the floor....
You can find some good hosts at:
http://resources.scottcrew.com
HTH!
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Thu Mar 13, 08 6:33 pm |
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SolarPress
Newbie - One Blade
Joined: 18 Mar 2008
Posts: 13
Location: Seattle
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JK41H,
I too am with iPower and experiencing similar problems.
I GET the "Run Forest Run" Bonnie, BUT in all fairness I have been with iPower since Nov 2004 and things have worked.
The change of platform, and installing v5 is where my problems started.
In v4.0K-3 (still running on the old platform and hostxxx.ipowerweb.com/~mysite/cgi-bin) allowed the use of the LWP file.
In v5.0 the shipping manager states:
"How do you wish to connect to UPS (non-XML) / USPS XML? If perl is installed in a fairly modern way,
then the LWP library should be present. If not, then the http-lib has been included here as a backup.
Note: UPS (non-XML) works only on http-lib. USPS XML works on both."
Under the heading "UPS-United Parcel Service" this appears:
"Note: this UPS module is not the most accurate version and should be used for approximations only.
please use the "members only" UPS XML version for more accurate rating services."
The way I read this, NOT using the UPS XML version and the LWP file appears to be my problem.
Will upgrading to the Gold version and pro membership solve my problems??
_________________
Thanks,
Tom
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| Wed Mar 19, 08 10:50 am |
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SolarPress
Newbie - One Blade
Joined: 18 Mar 2008
Posts: 13
Location: Seattle
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Update to UPS problems.
With "How do you wish to connect to UPS (non-XML)" set to "http-lib" the cart hangs trying to go to step 2.
With "How do you wish to connect to UPS (non-XML)" set to "LWP" 0 or 1 lb total cart contents will go to step 2 and complete!
Weights of 2 lbs hang the cart.
_________________
Thanks,
Tom
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| Wed Mar 19, 08 1:20 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Tom,
UPS XML, available with the Gold version with booster pack and is more accurate.
But, you should really be using http-lib method with v5.x and not LWP...
HTH!
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Wed Mar 19, 08 1:32 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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SolarPress wrote:
I GET the "Run Forest Run" Bonnie, BUT in all fairness I have been with iPower since Nov 2004 and things have worked.
I have had lots of experience with iPower... They are truly a poor host. They have been difficult to work with since forever... I tried using their hosting back in early 2004 and had nothing but f r u s t r a t i o n from the 1st day I signed up for their hosting... Never could get my site up and running properly and they kept blaming me for the problems. I tried for 22 days to work with them.... Never got anything working.... I switched hosts, and within 1 day, I had my site up and running ready to accept orders...
Over the years, I have heard horror story after horror story of poor customer service, one problem after another, etc....
Honestly, there ARE easier host to work for that are MUCH more reliable and at a lower cost...
HTH!
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Wed Mar 19, 08 1:45 pm |
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SolarPress
Newbie - One Blade
Joined: 18 Mar 2008
Posts: 13
Location: Seattle
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Bonnie,
The http-lib hangs the cart EVERYTIME!
Could this be a cgi thing?
my v4 url is:
http://host262.ipowerweb.com/~thehatla/cgi-bin/ecommerce/ac/agora.cgi?
I am using the LWP file there and everything works fine.
my new v5 url is:
http://www.thehatlady.com/cart/agora.cgi
and as I have described the cart hangs when using the UPS module.
Did I make a mistake NOT putting the v5 instal in the cgi-bin folder?
Thanks
_________________ Thanks,
Tom
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| Wed Mar 19, 08 2:11 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Honestly, I think it is an iPower thing...
iPower requires cgi scripts to be installed in the cgi-bin.
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Wed Mar 19, 08 2:18 pm |
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scruffymcse
Newbie - One Blade
Joined: 06 Feb 2008
Posts: 13
Location: Ohio
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well I am getting the same error also on -- startlogic.com
Can't bind:Permission denied
all settings are same as above, except for some reason no errors showing up in error log!
www.byrnepaint.com
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| Tue Mar 25, 08 11:01 am |
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scruffymcse
Newbie - One Blade
Joined: 06 Feb 2008
Posts: 13
Location: Ohio
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sorry,
so i guess i'm asking what should i talk to startlogic about to see if they can change anything?
-marty
lol i should read carefully i see ipower=startlogic
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| Tue Mar 25, 08 11:04 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Marty,
I'd look for a new web host now... I've been hearing problem after problem about startlogic.
Save yourself the trouble and get a good web host...
_________________ God Bless!
Bonnie - AgoraCart Moderator
Get a Gold Membership
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| Tue Mar 25, 08 11:14 am |
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