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jesadl
Newbie - Two Blades
Joined: 24 Oct 2008
Posts: 23
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I am going to end up driving you crazy...I just got an email from a customer saying that they cannot get past the verify page. I checked it out and there is no confirm order button. Any suggestions as to how I need to fix this?
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| Fri Oct 31, 08 9:23 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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It was working fine, before...
What did you change between 10/27/2008 and now?
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Fri Oct 31, 08 12:03 pm |
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jesadl
Newbie - Two Blades
Joined: 24 Oct 2008
Posts: 23
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I never changed anything, that's why I am confused...When I checked it after the last change though that you had helped me with I never tried to go past the verify page so I am not sure if I was able to then or not...??? I don't know what happened.
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| Fri Oct 31, 08 12:07 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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hmmm... looks like it is something wrong with the USAepay gateway.
I am going to be emailing the codekeeper and get him to fix it.
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Fri Oct 31, 08 1:16 pm |
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jesadl
Newbie - Two Blades
Joined: 24 Oct 2008
Posts: 23
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Thank you!
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| Fri Oct 31, 08 1:18 pm |
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jesadl
Newbie - Two Blades
Joined: 24 Oct 2008
Posts: 23
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Have you guys been able to figure anything out?? I went on this morning and cart page where you enter your information now only has the shipping information and when you try to go past that point to enter the rest it says that you cannot order from this store...
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| Mon Nov 03, 08 11:56 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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I have not heard anything from Mister Ed.
When the file is corrected, you will be able to see that in the "Upgrade AgoraCart Modules" manager of the store. It will show a "Update" button for the USAepay files that need to be updated/upgraded.
HTH!
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Mon Nov 03, 08 12:17 pm |
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jesadl
Newbie - Two Blades
Joined: 24 Oct 2008
Posts: 23
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I know that I am being a pain but we are losing money because people can't order from our store...is there a way for us to fix this?
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| Tue Nov 04, 08 11:36 am |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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I don't know... Mister Ed is the one that has to deal with it...
You can try emailing him yourself at:
mister.ed at agoracart.com (of course, in proper email format)
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Tue Nov 04, 08 12:01 pm |
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Mister Ed
E-commerce Engineer
Joined: 05 Nov 2003
Posts: 311
Location: If I told you, I'd have to kick yer cat! If I must: Out standing in my field of course!
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the updater for AgoraCart modules should list an update for this gateway which I thnk may solve this for you
_________________ Vote Mister Ed for Prez 2012, for a REAL change.
Need Low Cost Startup Option? Try NiftyPay's Pay to Play
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| Tue Nov 04, 08 4:55 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Ding, ding, ding!!!! We have a winner!!!!!
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Tue Nov 04, 08 5:01 pm |
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ISingKaraoke
Newbie
Joined: 03 Mar 2009
Posts: 2
Location: Newton, IA
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I'm having much the same problem, though with the offline shipping setting. If I allow ShipByWeight, it will not show/display the verify screen. But flat-rate will. Any ideas?
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| Tue Mar 03, 09 4:12 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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What version of the cart are you using?
What is the URL to your store?
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| Tue Mar 03, 09 4:52 pm |
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ISingKaraoke
Newbie
Joined: 03 Mar 2009
Posts: 2
Location: Newton, IA
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Version 5.0 but I updates the shipping modules for the offline gateway.
LWP must be turned on or I get an error.
If I use SBW I get only the products listed on the verify page, no other information.
http://www.soundandlightkaraoke.com
I wiped my cart and installed this one fresh. Same problem.
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| Tue Mar 03, 09 5:22 pm |
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scottcrew
Moderator
Joined: 13 Feb 2004
Posts: 7516
Location: The West Side of MI USA
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Are you using v5.0 or v5.2???
Did you use the installer file found at: http://www.agoracart.com/download.htm
You need the current version, which is v5.2.
Also, what gateway are you using???
_________________ God Bless!
Bonnie - AgoraCart Moderator
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| Tue Mar 03, 09 7:37 pm |
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